Terms & Conditions
Welcome to SSG Jewelers. These Terms and Conditions (“Terms”) govern your use of our website [www.ssgjewelers.com] (the “Site”) and the services and products we offer. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
**1. General Information
1.1 Company Information
-
SSG Jewelers is a registered company located at [Address], [City], [Country]. For any inquiries, please contact us at [Email Address] or [Phone Number].
1.2 Eligibility
-
You must be at least 18 years old to use our Site and make purchases. By using our Site, you represent and warrant that you meet this age requirement.
**2. Products and Services
2.1 Product Information
-
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions or images are completely accurate, complete, or current. Product colors, sizes, and styles may vary slightly from what is displayed on our Site.
2.2 Pricing
-
Prices are listed in [Currency] and are subject to change without notice. All applicable taxes, shipping fees, and other charges will be added to the final amount at checkout.
2.3 Availability
-
While we make every effort to keep our inventory up to date, product availability may vary. We reserve the right to limit the quantity of products purchased per customer or order.
**3. Orders and Payments
3.1 Order Process
-
To place an order, you must follow the instructions on our Site. Once you have selected your products, you will be prompted to provide payment and shipping information. An order confirmation will be sent to your email once the order is successfully placed.
3.2 Payment Methods
-
We accept various payment methods, including credit/debit cards and other online payment options. Payments are processed securely through our payment gateway.
3.3 Order Cancellation
-
Orders may be canceled within [X] hours of placement. To cancel an order, please contact us immediately at [Email Address]. After this period, we cannot guarantee cancellation or refunds.
**4. Shipping and Delivery
4.1 Shipping Policy
-
We offer shipping options as detailed on our Site. Shipping times may vary based on your location and the shipping method chosen. We are not responsible for delays caused by third-party carriers or unforeseen circumstances.
4.2 Delivery Issues
-
If you encounter any issues with delivery, such as damaged or lost items, please contact us at [Email Address] within [X] days of receiving your order. We will work with you to resolve the issue in accordance with our return and exchange policy.
**5. Returns and Exchanges
5.1 Return Policy
-
Our return policy is outlined in detail on our Returns page. Generally, items may be returned within [X] days of receipt in their original condition. Custom or personalized items may not be eligible for return.
5.2 Exchange Policy
-
Exchanges are permitted for items of equal value or for a different size/style, subject to availability. Please contact us at [Email Address] to initiate an exchange.
**6. Intellectual Property
6.1 Ownership
-
All content on our Site, including but not limited to text, images, logos, and designs, is the property of SSG Jewelers or its licensors and is protected by intellectual property laws. Unauthorized use of any content is prohibited.
6.2 Use of Content
-
You may view and print content from our Site for personal, non-commercial use only. Any other use, including reproduction, modification, or distribution, requires prior written permission from SSG Jewelers.
**7. User Accounts
7.1 Account Responsibility
-
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect any unauthorized use of your account.
7.2 Account Termination
-
We reserve the right to suspend or terminate your account if we believe you have violated these Terms or engaged in fraudulent activity.
**8. Limitation of Liability
8.1 Disclaimer of Warranties
-
Our Site and products are provided on an “as is” and “as available” basis. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
8.2 Limitation of Liability
-
To the fullest extent permitted by law, SSG Jewelers shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Site or products.
**9. Indemnification
You agree to indemnify, defend, and hold harmless SSG Jewelers, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our Site or violation of these Terms.
**10. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our Site after any changes constitutes your acceptance of the revised Terms.
**11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Country/State], without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our Site shall be resolved in the courts located in [City], [Country].
**12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
-
Email: [Email Address]
-
Phone: [Phone Number]
-
Address: [Company Address]